Bestie Kitchen

FAQS

FEEDING

How to transition from an old diet to a new one

Changing foods for most healthy dogs isn't really a big deal. In fact, some owners switch their pets from one food to on a daily basis. Most dogs tolerate these changes.

However, vomiting, diarrhoea, burping, farting or a combination of signs may occur with sudden, rapid switching of foods, probably because of ingredient differences.

To be on the safe side, it's a good idea to change your dog's food over the course of at least three days. A seven-day period is even better. We suggest increasing the proportion of new food and decreasing the proportion of old food as outlined in the table below.

Transition table

While nearly all dogs readily tolerate a seven-day transition period, a much longer transitional period is recommended if the food change is significant, the dog has demonstrated a poor tolerance to such changes in the past or food refusal is expected. 

(From Hand, Michael S., Craig D. Thatcher, Rebecca L. Remillard, Philip Roudebush, Bruce J. Novtony, and Lon D. Lewis. 2010. Small animal clinical nutrition. http://www.markmorrisinstitute.org/sacn5_chapters.html.)

Does bestie need to go into the fridge?

No, bestie supplements are completely shelf stable. They come in a powder form, and even the probiotics are a special strain that has a spore forming nature that survives manufacturing, shipping and storage with no loss of viable count.

Can I use bestie with kibble?

Well, not really. I mean, bestie is designed to go with either raw or lightly cooked protein, and together, they make a complete and balanced meal. Our nutritionist has looked at the nutritional profiles of lean beef, regular beef, chicken mince, kangaroo, turkey mince and fish, and worked out how much of each goes with bestie. 

Kibble is generally designed as a complete and balanced meal in itself. (So adding kibble to your fresh protein doesn't make that balanced either, because the proportions are all out of whack.)

Will the oil in the bestie go rancid?

As you've seen, the bestie ALLROUNDER includes cod liver oil, from wild caught Norwegian cod. You may also have read about some oils, often in kibble, becoming rancid.

Rancidity typically occurs because of oxidation. However, the oil we use already has protective anti-oxidants (d-alpha tocopherols and mixed tocopherols) in it. We also have other anti-oxidants in our bestie product. As a result, rancidity would be extremely unlikely.  

Do I still need to feed offal with bestie?

No you don't. Even though offal (or organ meat) is often suggested in raw or homemade food diets, it's because they're such a potent source of ket nutrients. However, the combination of bestie and fresh meat, provides everything the dog needs, and more. The bestie balancing supplement provides all the missing nutrients, from other sources. (It's the nutrient that's essential, not the ingredient.)

How do I know how much to feed my dog?

We developed a free app to answer this very question. The app asks you some key things about your dog - wight, activity level, age - and also what proteins you'll want to feed your dog this week. Then it works out how much of each protein and how much bestie, you'll need to give your dog.

We did that for two reasons. bestie is designed to make a complete meal for your dog, by being added to fresh protein. Together, the bestie and the protein give your dog everything he or she needs to survive and thrive. However, this only holds true of you're giving them the bestie supplement and the protein, in the right quantities for your dog.  

Secondly, lots of dogs are overweight. And that's because it's hard to work out exactly how much food they should get, so we tend to overfeed them. the bestie app addresses that problem.

(By the way, you can get the bestie app here: thebestie.app)

THE APP

Do I need to download the app from the app store?

No, you don't. The bestie app is a web app. That means that you can just go to thebestie.app from your desktop, laptop, tablet or phone, and it will look and behave like an app when you get there. (So it's always available, simply add it to your tablet or phone's home screen, and it will put the icon there so you can always find it.)  Here are some directions below:

Add to home screen iphone/ipad:

  1. When you get to thebestie.app, just tap on the bookmark icon.
  2. When the bookmark options appear, tap on 'Add to home screen'.
  3. Change the shortcut name.
  4. See the shortcut appear.

Add to home screen Androind phone:

  1. Launch Chrome for Android
  2. Go to thebestie.app.
  3. Tap the menu button and tap Add to homescreen.
  4. Enter a name for the shortcut and then Chrome will add it to your home screen

How much is 5 grams of bestie?

Ideally, you'll be using scales to measure out what your dog should eat. (That's also because different proteins have different nutritional profiles and so are fed in different quantities.) However, measuring out 5 or 10 grams of bestie supplement may be hard for some scales. To help, we've included a scoop in the pack. One level scoop is about 5 grams of bestie.

PACKAGING

How do I compost the compostable mailing satchels?

Ideally, these should be sent to composting facilities to be properly broken down and composted. If you are in Australia, please CLICK HERE to find a composter near you. You can also ask your local council if they can provide a composting green bin for you. 

To compost them at home, it’s best to cut them up and place in your compost bin (as “brown” materials). These will completely break down within 90 days in a compostable environment.